Take one of oldest tools...the telephone.
Most people use their phone to download information as quick as possible, for me it's my second most powerful connection tool.
When I pick up the phone my purpose is to reach out and connect. I want to uncover new thoughts and feelings about the other person's organization, as well as what's going on in their life. My only true goal is to help build a stronger collaborative relationship with the person on the other end of the line.
If you want to get an appointment, or a "yes" to a proposal ....
- Don't call while you are driving - select a quiet comfortable place with no distractions.
- Don't put people on hold - always make the person feel as if they are all that matters at that time.
- Don't multi-task - concentrate on the conversation it's the only thing that matters.
- Don't be in a rush - be patient, invest the time in the conversation. They'll let you know when they have to go.
Give these a try...
Comment back here with your results.
This is Marshall Howard reminding you . . . giving goes where the relationship flows.
