This week I had an eyeopening conversation with a Director of Community Services at the national office of a multi-chapter organization.
I was curious. I asked her, "What's the single biggest challenge you have helping your local offices?" She barely missed a beat and replied..."Since all of our chapters are "independent" we struggle, to build a stronger support network between our staff and our community offices nationwide - marketing, branding, fundraising, and resource development."
This is a challenge that I've heard consistently for the last 24 years...So, I gave her this tip.
"The solution to your challenge is to make you local executive directors, staffs, and boards trust you and feel safe. Try this. Start by getting to know one new thing about your chapter directors each and every time you talk to them. At the same time share something about you in return."
Discover Something New...
Focus on Their Treasures and Passions.
This is Marshall Howard reminding you . . . giving goes where the relationship flows.
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